On 15 May 2010
in
I escaped ATT DSL hell!,
waterbaby said:
Im moving back to MT zone soon, where I can use my Crickett modem.
$40.00 mos, new area is covered, many areas are not, tho.
I dont know the speed etc, know that I get all 5 bands in bigger areas and I dont dwnld anything.
My little IP/Phone/TV saga.
I read recently that Qwest was bought by CenturyLink, once CenturyTel.
This could NOT hurt Qwest worse than their partnering with DirectTv.
I used CenturyTel a few years in the NW and had no problems with them, a landline where there were no cell towers anywhere. They also billed for DishTv which made things very simple and it was never a clusterfuk.
When I had to get back to Qwest for a short time it was clearly a spell from hell.
The Qwest modem NEVER worked, no one would determine why.
It was Qwest for IP, phone line and Directv. No other choices, at first, until I located Circkett. Then "no line of sight" for Directv signal, abruptly, due to circumstance beyond my control.
It has taken over five months to correct the billing errors, and Ive still not received
my additional refunds. Month after month Im billed for dates/times I never had the service. They received their returned receivers and I kept notes of who signed for them. DirectTv took $200+ out of my Visa acct for 'early cancel fee' despite "no line of sight". My state credit union got that back FOR ME.
It took two full days every month for five months, calling both Qwest and Directv, transferred repeatedly until disconnected, calling back sitting thru the wait times, being assured this was all a big mistake rectified right now! Not. Every month come the bills, late!!, past due!!
But wait...I never had service with you at that time.
It was all cleared up last month during a marathon 3-party conference call redone 4x due to disconnections. Now, another brand new shiney bill from Directv, again. WTF.
And still no final bill from Qwest...it has changed at least 4x.
Once Im fully back in MT zone, my only landline choice is qwest. OMG.
I dont have need for cell service other than Trac-phone. I also avoid getting into 'contracts' with these companies. Im going with basic Qwest connection service only. No Directtv, no bundles, no nuthin.
Ive used the same ATT prepaid phones cards for a decade. Got no prob with using those cards!!...easy to recharge and I know the #s by heart.
I'll use my Crickett modem, and I may go with local TV only.
Anything else I'll watch on the tubes.
I am so sick of dealing with these miserable hybrid 'companies'.
If I decide to get TV....Im stuck with comcast, which will be the First experience I'll have with 'the worst company in america'.
...Im sure it too will be the thrill of a lifetime.
Its hard to fathom why these companies are so totally inefficient, other than they just hope people will pay them.
