About rooemoore

rooemoore


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41 threads
919 comments
Larkspur, CA
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In United States
Registered Jun 27, 2010

rooemoore's most recent comments:

  • On 19 Jun 2013 in Super Duper Burger, rooemoore said:

    JodyChunder says

    Yeah, Yelp simply filters reviews according to certain arcane rules that are not even disclosed to the reviewers who donate their time and efforts to the website’s benefit.

    Actually, the more reviews and friends you have on Yelp, the less likely your reviews will be filtered.

    The problem Yelp faces, and it is huge, is phoney negative reviews by competitors. This is especially damaging to new businesses that have only one or two reviews going up against an established business that has hundreds.

    Patrick says

    How can I do Yelp better than Yelp does?

    Don't give a star rating until a business has a certain number of reviews. This can vary by business - some get dozens a week - others only a couple a year. New businesses need a weaning period on Yelp because of the potential of damaging fake reviews by competitors.

  • On 19 Jun 2013 in Super Duper Burger, rooemoore said:

    varmint says

    rooemoore says

    You are joking right? While they may remove reviews that are suspect or not relevant (like a negative review of a restaurant that serves meat by a vegan), you cannot pay them to remove bad reviews.

    They don't delete them, they just filter them so they don't show or affect the overall rating.

    It's not only suspect reviews, I once wrote a few legit reviews (a good one and a mixed one) and they were filtered immediately.

    They do have software that analyzes reviews to determine if they are "suspect". That have millions of reviews each month so it would be impossible for humans to do this. For whatever reason, your reviews triggered a response. Regardless, this is a far cry from Patrick's groundless claim that you can pay to have reviews removed.

  • On 18 Jun 2013 in Super Duper Burger, rooemoore said:

    Patrick says

    Yelp is indeed broken.

    They take payments to remove bad reviews.

    You are joking right? While they may remove reviews that are suspect or not relevant (like a negative review of a restaurant that serves meat by a vegan), you cannot pay them to remove bad reviews. http://www.yelp.com/faq#removing_reviews
    I know the owners of Super Duper. I'll let them know you like their burgers but not the coffee.

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