WatchZillow has two listings for my house - I'm not going to provide the link or address. I looked all around their site and forums about how to correct this and the closest thing I got to an answer was "tell the listing agent to correct" which would be useful, if the house was listed to sale, which it isn't. It seems that the multiple listings may have been generated when an old realtor listing had not expired and a new listing agent listed it some time ago, but when both listings expired, and one of them produced a sale (to me), shouldn't these have merged into one?
Oddly, and maybe even interestingly, the Zestimate is more than $100K higher for the old listing that had the house at a higher list price, than the one tied to the listing which was newer and had the lower price and actually produced a sale.
Any idea how to correct?
Is this a bit of Zillow's Zestimate algorithim exposed? Higher list price = higher Zestimate!?
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Why not just email Zillow? They take submissions for info to add to their database.
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Los Angeles, CA
They seem to have removed (or perhaps never had) a way to contact them privately - everything routes you to a forum, where they want you to post your issue publicly and then have other users answer it for you. There is no email contact form or address that I can find - do you know of one?
I did find a way based on your suggestion to go to the actual listing and "flag" a problem with the property listing for their review, maybe that'll work - they don't promise any kind of reply or timeline, so who knows if/when they will even look at it.
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you are not selling it, why bother?
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Los Angeles, CA
Actually, I didn't say whether I am or not, but you guessed correctly, I'm not, right now, but eventually yes so since I have alerts set up and Zillow has a Zestimate that I do keep an eye on, among other things, it would be nice to have one instead of two that are not even the same Zestimate.
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Saint George, UT
elliemae's website
Go into "About us" at the bottom of the page. On the left there's a link to the management team, and follow the prompts. Or, on your home, there's a "claim your house" or something like that where you can change the demographics on it.
Either that or pay it no attention - like the man behind the curtain, Zillow has very little connection to reality. I mentoned on another thread that their new zestimate increased my house's value by $90k, and the piece of shit repo around the corner that could pull in maybe $90k on a good day shows a value of $300k.
The real purpose of zillow is to make yourself feel good by checking out your house and seeing all the equity that no one else can find anywhere. IMHO, of course.
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Los Angeles, CA
The About Us has a snail mail address - http://www.zillow.com/corp/FindUs.htm - I guess I could send them a letter? I do have the house claimed and through that I was able to send a message reporting an issue, we'll see if it works.
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BTW, the rent estimate on the lower Zestimate of the two on the same property is higher! $2K/mo on the higher (~$100K) Zestimate, $3500/mo on the lower Zestimate. Go figure.
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Saint George, UT
elliemae's website
JG1 says
You're making a huge assumption that they can read - something of which I've not seen evidence. They pull their zestimates out of their ass, IMHO.
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cab says
Is it? Houses are worth whatever someone is willing to pay for them.
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StoutFiles says
Exactly. Let the zestimate be a billion $, but who is willing to buy for that amount?