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COVEREDCA exchange.. I give up!


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2013 Dec 2, 3:22am   4,314 views  20 comments

by BoomAndBustCycle   ➕follow (1)   💰tip   ignore  

I signed up on the COVEREDCA website the 2nd week of October. Went fairly smoothly at the time compared to all the nightmare scenarios by the media.

Now it's early December... And I've contacted them twice through email, tried to update my information.. (change it to my email address instead of my wife's for easier correspondance). And it's been an absolute failure. I don't qualify for a subsidy.. So I'd be paying full price for a Gold PPO Blue Shield plan i selected for my wife and daughter. You'd think they would be happy to take my money by now considering the deadline is Dec. 15th for the insurance to kick in for the New Year. But, it's been impossible to actually pay my premium and finalize the transaction. It's pretty laughable. It's people like me the website NEEDS to sign up... I'm signing up my healthy newborn and 34 year old wife at non-subsidized rates.

Anyway.. I give up on using CoveredCA... I found out you can go directly to the health providers sites. Blue Shield in this case... and pay the premium TODAY. If i qualified for a subsidy and couldn't sign up I'd be more pissed.

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1   Tenpoundbass   2013 Dec 2, 6:37am  

Gupta ran a tighter ship...

Gupta Rajan: "Do you have an appointment?" Viktor: "Uh?" Gupta: "I'm sorry, I don't let anyone to look at my trash without an appointment." Viktor: "Uh?" Gupta: "I have an opening next Tuesday." Viktor: "Tuesday. Tuesday, Monday, Tuesday, Wednesday, Tuesday." Gupta: "Tuesday." Viktor: "Tuesday." Gupta: "It will be good time for you to come back and get lost. Okay, goodbye. Sorry."

2   curious2   2013 Dec 2, 7:27am  

You're lucky you have until the 15th.

It took me a week to log in. The insurance information was too superficial and the "more info" links led back to a previous page in an endless loop. I tried to ask questions via e-mail, and got only auto-replies promising an answer within two days, but never any answers. I tried the online "chat," which put me on hold until the session timed out; it kept doing that until the "chat" representatives' hours ended. I phoned, and was told to keep waiting for answers to my e-mails.

BUT, I got a letter in the mail telling me I must sign up by December 7. That's an extension from the first deadline they told me, which was November 7. The President said on TV we have until the end of March, so CA gave me until December 7.

The law says we must BUY. It doesn't say we have any right to information about what we're buying. As Nancy might say, "We have to buy the plan to find out what's in it."

3   FuckTheMainstreamMedia   2013 Dec 2, 8:28am  

I have a question.

My fiancée and I just moved in together.

She does not have health insurance. She qualifies at the moment for a number of low income services. Income is roughly $30k.

My workplace does not allow for domestic partnerships until you've been living together a year, so I cannot put her on mine.

She does not qualify for CA health exchange subsidy due to my income. She is several years younger than me( in her mid 30's), in good health, and with no pressing issues. From what I've seen, the bronze plans are NOT cheap...$228/mo and huge deductibles. The cheapest decent plans are near $5k a year. She cannot afford that. I can, but it would be an expense we really don't want to take on.

Is there any problem with not being covered for a year until I can add her to my employers plan, and just paying the $250 penalty on next years taxes?

4   drew_eckhardt   2013 Dec 2, 10:10am  

dodgerfanjohn says

She does not qualify for CA health exchange subsidy due to my income. She is several years younger than me( in her mid 30's), in good health, and with no pressing issues. From what I've seen, the bronze plans are NOT cheap...$228/mo and huge deductibles. The cheapest decent plans are near $5k a year. She cannot afford that. I can, but it would be an expense we really don't want to take on.

If you look more closely at the arithmetic you'll decide the Bronze plan is the best deal due to the big big premium difference between the levels amplified by the ability to pay health care costs through the silver level with pre-tax dollars.

$228/month is $2264 / year less than $5K/year and will cover "huge deductibles" if your girlfriend is generally healthy.

The actual difference is even more significant because High Deductible Health Plans (where the deductible is at least $1500 and out-of-pocket maximum $6250) allow the use of Health Savings Accounts that let you pay for almost everything except insurance premiums using pre-tax money.

Take that $2264 / year and divide by (1 - your girlfriend's tax rates) to see what she'd accumulate for the same difference in take home pay.

For example, in the 15% Federal and 4% state income tax brackets that go with gross income of $30K that'd be like $2265 / (1 - .15 - .06) = $2796/year.

This ignores the subsidies which are available - $30K is 260% of Federal poverty level for one person which should cap her out-of-pocket spending to under $2500/year for a Silver Plan.

Is there any problem with not being covered for a year until I can add her to my employers plan, and just paying the $250 penalty on next years taxes?

Sure. If anything somewhat bad happens plan on your girlfriend being stuck with a limp or limited range of motion for the rest of her life because the best sports medicine people won't see people without insurance. You may also want to decide ahead of time whether you'd pay a six figure debt off over time (generally five years which would mean $1666/month per $100K) or declare bankruptcy.

5   curious2   2013 Dec 2, 10:14am  

drew_eckhardt says

the best sports medicine people won't see people without insurance.

I haven't seen surveys narrowed to sports medicine, but in general the best doctors won't take Obamacare, and in growing numbers they won't take any insurance - cash only. If you have a source saying that's different in sports medicine, I'd be curious to see it, but it's an odd specialty to focus on in this context, and unless your fiancée is Barry Bonds it's unlikely you'd get a $100k bill in sports medicine.

7   Homeboy   2013 Dec 2, 11:51am  

BoomAndBustCycle says

Now it's early December... And I've contacted them twice through email, tried to update my information.. (change it to my email address instead of my wife's for easier correspondance). And it's been an absolute failure.

Yeah, I agree the website is clunky. And that's after having defended it earlier. But I've had the same experience. The signup went very smoothly, but the followup seems poor. I couldn't even locate my enrollment information. I finally clicked on "renew", even though that didn't make any sense, and there it was. It says I am supposed to get an acceptance letter in the mail with the payment information. This is what the website says:

"Then, we will send you a “Notice of Acceptance” in the mail. It will include instructions about how to
make your first premium payment. And, it will have a payment coupon for you to fill out. You will need
to mail it to [the insurance company] with your first premium payment.
Please wait for the Notice of Acceptance to
come in the mail before you make your payment."

It does say it takes them several weeks to contact the insurance company that I signed up for.

8   Homeboy   2013 Dec 2, 11:55am  

drew_eckhardt says

the best sports medicine people won't see people without insurance.

Is that true? I would think any doctor would be more than happy to accept a cash payment. Why wouldn't they want cash?

9   Automan Empire   2013 Dec 2, 12:14pm  

Homeboy says

Why wouldn't they want cash?

Because most people don't have a full brick of hundies along when they get injured, to flash to the doctor before he'll even consider working on them like medicine's a god damn lap dance.

10   anotheraccount   2013 Dec 2, 12:35pm  

Homeboy says

Is that true? I would think any doctor would be more than happy to accept a cash payment. Why wouldn't they want cash?

All doctors will accept cash, but the good ones have very high rates. I am guessing it will be $400-700 a visit for a top doctor and the payment is due that day. Assuming there are no procedure performed.

11   anotheraccount   2013 Dec 2, 12:40pm  

Homeboy,

thanks for sharing your experience with coveredca. The company that I work for took an offer from Anthem to renew the current plan for another year at 9% premium increase and then the plan will be cancelled at the end of next year. The recommended replacement plan is a 40% increase in premiums.

We are applying for SHOP to see if there is a better deal.

12   Homeboy   2013 Dec 2, 12:48pm  

tr6 says

All doctors will accept cash, but the good ones have very high rates. I am guessing it will be $400-700 a visit for a top doctor and the payment is due that day. Assuming there are no procedure performed.

Sure, but since dodgerfan says they will have employer insurance in a year, it might be worth the risk, if the alternative is $228/month with a $5000 deductible. Even if she had to visit a doctor and pay cash, she would come out ahead vs. buying insurance for that year. And since guaranteed issue is now the law of the land, there is no longer the risk of ending up uninsurable. She would simply have to wait until the next open enrollment period.

13   curious2   2013 Dec 2, 1:15pm  

Homeboy says

Even if she had to visit a doctor and pay cash, she would come out ahead vs. buying insurance for that year.

That's a rare admission from Homeboy, who usually insists that everyone must be required to buy insurance in order for the whole thing to work.

14   Homeboy   2013 Dec 2, 1:29pm  

curious2 says

That's a rare admission from Homeboy, who usually insists that everyone must be required to buy insurance in order for the whole thing to work.

No, that's wrong. You are required to buy insurance OR pay a penalty. And I still believe there's no way the system could be solvent without that requirement. I am in no way advocating that the requirement be removed. In this case, dodgerfan would opt to pay the penalty rather than buy insurance.

And back to ignore for you....

15   curious2   2013 Dec 2, 1:31pm  

Homeboy says

back to ignore

LOL - you and marcus make a funny couple - you choose ignorance and then you even fail at that. Anyway more than twice as many people ignore you as ignore me, so if your goal in pretending to ignore me was in some childish way to insult me, you've insulted yourself more than twice as much.

16   FuckTheMainstreamMedia   2013 Dec 2, 2:03pm  

So is the penalty roughly $250?

Thats where my concern lies.

Yeah, I add her on my insurance next year...one year from now. Then I only pay something like $120/mo and she has great insurance. I don't even know if there is a deductible on my plan and it really doesn't matter cause co-pays are around $15. The only other thing I'd have to pay is taxes on the amount my employer pays for her part of the insurance.

The subsidy thing is out the window anyway becuase even if she qualified herself, they go by household income.

17   Homeboy   2013 Dec 2, 2:37pm  

Forbes says the penalty is as much as $285 or 1% of your income, whichever is greater. But the formula appears to be very complicated, so that's an oversimplification.

http://www.forbes.com/sites/beltway/2013/11/07/how-big-is-the-penalty-if-you-dont-get-health-insurance/

18   BoomAndBustCycle   2013 Dec 2, 4:23pm  

DodgerFanJohn,

I don't think your income factors at all into your girlfriend's subsidy eligibility. As long as you're not married and don't file taxes together... She's still single and for all the government knows... you two are roommates and she pays her share of the rent.

If she makes low enough income.. she should still qualify for a subsidy.

19   BoomAndBustCycle   2013 Dec 2, 4:27pm  

by the way.. i signed up for a Gold PPO plan thru Blue Shield on their site tonight for my wife and child... Much easier and faster than the CoveredCA. Setup the premium to be deducted monthly from my bank account.

CoveredCA still shuts down every evening for maintenance.... it's really pathetic... I think CoveredCA has gotten worse while the main Govt website has been improving.

20   FuckTheMainstreamMedia   2013 Dec 2, 10:47pm  

BoomAndBustCycle says

DodgerFanJohn,

I don't think your income factors at all into your girlfriend's subsidy eligibility. As long as you're not married and don't file taxes together... She's still single and for all the government knows... you two are roommates and she pays her share of the rent.

If she makes low enough income.. she should still qualify for a subsidy.

Ok, thank you for that. Makes sense.

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