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follow someone else 2018 Jan 30, 10:09am
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This month, for example, Handlery noticed a review on TripAdvisor that praised the hotel’s location, its pool, its proximity to the cable cars and the easy walk to the Ferry Building. But it ended with a jolt.“Seeing homeless men in wheelchairs without shoes in the winter, women with infants on the streets, young men and women on the streets doing drugs, it was painful,” wrote the commenter.Handlery used to assure his visitors the city was doing all it could to combat rampant homelessness, but he no longer makes those claims.“I am sorry about the street scene,” Handlery responded to the commenter. “But unfortunately our city has failed to address the issue.”San Francisco’s hotel owners and managers are increasingly frustrated that their gorgeous city, with its many museums, fine restaurants and scenic vistas, has an ever-deteriorating, dismaying flip side to the postcard. In a city that spends $305 million a year to combat homelessness, those who serve as San Francisco’s hosts struggle to explain why the problem isn’t getting any better.