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Dyson products are a scam


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2010 Nov 21, 3:18am   25,585 views  40 comments

by elliemae   ➕follow (3)   💰tip   ignore  

Dyson just came out with a pet hair attachment for their vacuums. I find it ironic, because my vacuum recently started sucking hair & debris into the belt compartment. It gums up the belt and takes about half an hour to clean out and is no fun at all. Since this just started happening, I figured that maybe the company would be able to fix the vacuum (which has a five year warranty).

I called Dyson and got the number to the local repair shop - but it was their fax number. So I looked it up and brought in my vacuum, had a friend with me. The asshole repairman at the counter told me that nothing ever goes wrong with Dysons and that mine is just fine except it needs to be cleaned - which I could do myself or pay him $40 to do. He refused to look at the vacuum at all - although he did say that it looked like I had vacuumed up liquids and ruined the vacuum. Not sure why he would say that if he had just said that there was nothing wrong with the vacuum... but he was a total jerk.

He refused to let me leave it there. He refused to look at it. He refused to speak with me any further. He also told me that he received plenty of business from Dyson and didn't care if I wasn't satisfied.

I wrote an email to Dyson and haven't received a response. Now I'm stuck with a vacuum that only works for a little while before it shuts off due to the stuff gumming the belt. Granted, I paid for it at a steep discount due to it being last year's model - but I still paid $300 for a p.o.s. model vacuum. It worked for a little over a year - that's about $23 a month worth of service I got out of it before it effectively died.

Don't waste your money.

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20   RC2006   2010 Nov 26, 2:46am  

Elli is the main problem that the brush stops moving. Maybe the problem is the clutch, hair shouldn't be able to stop and jam it that easy. There is a way to reset it, google clutch problem on dyson.

21   elliemae   2010 Nov 26, 7:58am  

http://www.fixya.com/support/t3674016-dog_hair_gets_caught_all_time_in_belt

the brush is moving. i googled the clutch problem, one woman said to clean the inside of the roller. I'll try that. I think I'm screwed by Mr. Dyson, the guy who's so rich he doesn't care that my vacuum cost me "a lot" of money...

seriously guys/gals,
I shouldn't have to work so hard on a vacuum that's supposed to be worry free for at least 5 years. What a piece of shit,

22   RayAmerica   2010 Nov 26, 8:03am  

How do you expect anything to work when it's all gunked up with all that hair? Do you live inside a barber shop?

23   elliemae   2010 Nov 26, 9:26am  

Ray - if you would pull your head out of your ass and read this thread instead of just being a jerk who attacks without actually understanding what's going on (something I doubt you have the ability to do, but thought I'd suggest it anyway), you would find that the hair is the problem - and that this happens with other people's dysons as well.

I won't explain the problem again, because I probably used too many words you don't understand.

.......and it's back to ignore. But I just thought I'd see if you had something to actually contribute.

Of course not.

24   elliemae   2010 Nov 27, 12:32pm  

Black Friday gave me a discount on a new LG vacuum. My floors look great and I didn't have to clean the vacuum out one time. My long nightmare is over.

But I couldn't resist an email to Dyson telling them I'd bought another brand, explaining to them that their high-priced vacuum had cost me dearly: "Rest assured that the $300 I paid for my vacuum was quite a bit of money to me, even though it was the equivalent of less that one square of the 24-karat gold plated toilet paper Mr. Dyson uses in the bathroom of one of his many estates."

Couldn't resist.

25   a4adam   2010 Nov 29, 7:38am  

elliemae says

My long nightmare is over.

Woot, Eureka! Pun intended.

26   RayAmerica   2010 Dec 2, 3:29am  

Don't judge an entire company based on one alledged bad experience:

http://patrick.net/?p=588261

27   Russhoffmann   2015 Nov 4, 6:44pm  

Dysons are awful for what you get. I returned mine to the store and the woman groaned and said everyone is returning these things. Too much money for the same performance you get with any other vacuum. And to the man who started this thread you shouldn't have to spend all that time cleaning up a vacuum cleaner, absolutely ridiculous.

28   Strategist   2015 Nov 4, 6:53pm  

Russhoffmann says

Dysons are awful for what you get. I returned mine to the store and the woman groaned and said everyone is returning these things. Too much money for the same performance you get with any other vacuum. And to the man who started this thread you shouldn't have to spend all that time cleaning up a vacuum cleaner, absolutely ridiculous.

This thread goes back 5 years. Wow.
Dyson is awesome. Best vacuum we ever had. If the product was that bad, Dyson would have been broke by now. Instead, they continue to command sky high prices.

29   HydroCabron   2015 Nov 4, 7:41pm  

Strategist says

If the product was that bad, Dyson would have been broke by now. Instead, they continue to command sky high prices.

It's so cute when humans believe that price discovery is efficient.

Just precious!

30   anonymous   2015 Nov 4, 7:57pm  

dyson is bullshit.

i still use a miele from 2007 and it works perfectly.

31   zzyzzx   2015 Nov 4, 8:43pm  

The term "V6 Digital Motor" from their ads is enough to keep me from buying any of their products.

32   Y   2015 Nov 4, 9:03pm  

pawn the job off to MerryMaids...
They'll clean whatever ails ya...and bring their own equipment.

33   marcus   2015 Nov 5, 6:13am  

Deja Vu

34   zzyzzx   2015 Nov 5, 7:39am  

More commentary from Dyson Owner's:
https://www.youtube.com/embed/LGPi106e610

35   mell   2015 Nov 5, 8:46am  

landtof says

dyson is bullshit.

i still use a miele from 2007 and it works perfectly.

Nobody can beat German shit. That's why they are now pressured to bail out the rest of Europe and house half the middle-east.

36   anonymous   2015 Nov 5, 10:15am  

mell says

Nobody can beat German shit.

well, i will say that the current crop of autos from germany are pretty much crap. they sell the older image of quality engineering but the reality doesn't live up to the hype.

37   mell   2015 Nov 5, 10:28am  

landtof says

well, i will say that the current crop of autos from germany are pretty much crap. they sell the older image of quality engineering but the reality doesn't live up to the hype.

That can happen when companies become "global" ;)

38   FNWGMOBDVZXDNW   2015 Nov 5, 11:22am  

If anyone is tired of buying crappy vacuums that break, buy an Oreck. The price will make you cry a little, but they are fantastic vacuums, and they last. Mine came with a free canister vac and a 21 year warranty. I've had it for over 10 years with no problems. If I had to do it over, I might just get one of their professional canister vacs, b/c the canister vac is more convenient for hardwood floors.

39   Ceffer   2015 Nov 5, 12:46pm  

When you buy something like a Dyson, you are paying for the advertising campaign they used to sell it to you and a bunch of phony bells and whistles.

I wouldn't expect any kind of great performance from any a consumer grade appliance. If you get a couple of years out of them, chuck them and count yourself lucky. These are at best disposables and should be sold by the dozen in big blister packing so you can throw out one and just take out the next one when you need it.

If you want something bullet proof, buy a true industrial grade product made for janitorial use where the bearings, seals, motors, cords etc. are made to withstand constant daily use from neanderthals without breaking, and have metal parts where they should be. They are also repair friendly for field use. You will be amazed at how easy they are to use and that they seem unbreakable. Can be heavy because of the build, but they also usually have competent rollers and transport modalities. They will cost more, but over a couple of years, they will be worth it.

You can often buy refurbished/used industrial grade products at good discounts, and by consumer standards, they still have an almost limitless life left.

The consumer grade products you see at the big chain stores simply have cheap plastic parts, crappy motors and belts that have been dumbed down to reach a price/production point, and the money goes into fake claims, packaging and advertising. They will torture you eventually.

40   LateStick   2017 May 7, 1:34am  

one word, many options -- SHARK! GET WITH IT PEOPLE!

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