I have an agent MLS account in my local area. Their latest "upgrade" dubbed "Matrix" completely nerfed the user interface. It stripped buyer agents' capabilities to be savvy. Buyer agents no longer have access to price histories, prior listings, direct links to property tax records. There are more features that I'm sure they removed/changed. I guess I'll have to head to Redfin to get price/listing history as they store the data, and plot it out on their own. I expect the MLS to some how stop them from doing that soon.
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I'm looking in the San Mateo County. I have access to a broker's account because he gave me his log in and password.
I just searched again and the features are not there. I miss the old GUI. I guess it all can still be done. But there's just no incentive for a buyer agent to navigate thru multiple sites to have that info ready for a prospective buyer.
I remember the Matrix they released last year outright didn't even work on any of our computers. I thought that's why it was reverted. Didn't think it was because people didn't like it.