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Do Good Realtor's(tm) Exist?


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2005 Nov 27, 8:53am   29,301 views  123 comments

by SQT15   ➕follow (0)   💰tip   ignore  

There have been no shortage of would be realtor's who have entered the housing market in recent years. We've all heard the rallying cry of "Now is the time to buy." And of course everyone's favorite, "Real Estate never goes down."

But is this the talk of a "real" RE agent, or have they become sterotyped into the used car salesman mold because of the housing mania. Did we always look at RE agents as untrustworthy or is this a new phenomenon?

What do you think will happen as the market cools and jobs dissappear? Will the ethical RE agents be the one's left standing?

#housing

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49   KurtS   2005 Nov 29, 9:39am  

"There is no salary. All of your business expenses, and all of your personal living expenses, are paid solely by the commissions you earn...You get a reputation for dishonesty and poof, you’re gone. ...In real estate, only the ethical survive."

Now, don't take this personally, but the cynic in me wonders how any sales-driven business weeds out the unethical types. Oh, the rules. Well, when money is involved, rules are often bent, broken, or ignored. Even physicians do screwy things for money. I'll grant you're the exception, but many of us here have first-hand experience with realtors acting poorly. Perhaps it's all a matter of viewpoint on what is ethical, but I would venture to say the average homebuyer doesn't know how "ethical" any given is, until they work with them. To suggest that every realtor is as ethical as you would mean that everyone has the same personality and motivations. I wish the world were so! :)

50   Allah   2005 Nov 29, 9:50am  

ScottC, you seem to believe that there are no (zero) dishonest realtors who have been in business for more than a couple of years and you will not give up trying to prove a point that cannot possibly be proven. Sure, if you are caught being dishonest in the public eye (make the headlines or such) , you might have a hard time getting work again in the business...you might not get work in other business as well depending on what it was! The fact is, people lie, cheat and steal every single day....and many of them don't get caught. You can tell a client that RE prices will never fall and you cannot be sued for it when it does.....it is just an opinion. The client may be pissed that they trusted their professional opinion and they may tell their family and a few friends not to do business with this dishonest realtor...but do you think that their career will be damaged by this? Hell no.........Do you know how many people complain about being ripped off by a car repair shop,....thousands...but the shop continues to do business. There are some shops out there that have been in the headlines and the shop owner put in jail......and then he gets out and goes back to his business as usual. Would I ever bring my car to this shop? No, but I could drive by there any day of the week and see his garage is full and business is as good as ever. The fact is that there are some unethical people in all occupations, but the best salesmen are the ones who can make the sale whether it is worth it for the buyer or not!

51   Allah   2005 Nov 29, 10:11am  

Another thing...when most people become interested in buying a house, they don't go through the yellow pages looking for a realtor, they see advertisments for houses, see a house they like and call the realtor who listed it. The realtor will then answer their questions about the property....if they aren't interested, the realtor will find other properties for them. The realtor will convince the client to come and take a look at some houses, even offer to drive them around and thus a relationship is formed. Do you think the client is going to look up the realtor in the "big book of dishonest realtors" to decide whether or not to do business with them? No, there is no such book available...and if you try looking up the company on the bbb.org website, you will not find any companies there. Why? I don't know, but I can tell you I have reported an online company to the bbb that ripped me off....they called the company....no answer, wrote to the company and the letter was returned undeliverable. The issue I had was never resolved and if I were to go to the site to look up the company, it would return no results, I have made several attempts to find out why they are not listed on the site, but I get no answers.....yet I can still go to the company website,...so he is still in business, go figure.

52   KurtS   2005 Nov 29, 10:21am  

"big book of dishonest realtors”

LOL, and to Scott's credit, I hope that book is small.

Then again, how would we define "dishonest" or "unethical" in regards to realtors?
Poor market advice, questionable appraisals, pushing bad financing--or worse?
A realtor doesn't have to be a full-fledged grifter to be viewed as dishonest by me.

53   HARM   2005 Nov 29, 10:46am  

Then again, how would we define “dishonest” or “unethical” in regards to realtors?
Poor market advice, questionable appraisals, pushing bad financing–or worse?
A realtor doesn’t have to be a full-fledged grifter to be viewed as dishonest by me.

Precisely.

The chain of dishonesty, distortion and greed does not start nor end with the Realtor. The Realtor is actually one of the weakest links in that chain (made up of dishonest Fed, GSEs, banks, sub-prime lenders, appraisers, brokers, speculators, dumb borrowers, etc.).

Even so, in the most Bubbly markets, a Realtor ultimately must choose between serving this rotten system or (very likely) going broke. That system is currently rigged against the reasonable homebuyer's interests, against transparency and against setting sane valuations. Realtors who feed into this cycle must share some of the blame, though by no means all of it.

If you can buck the overwhelming tide of deceit and still make a good living, ScottC, I salute you. If staying honest AND staying in business is the norm in Texas, then I salute Texans. This is not the norm in CA, I can assure you.

54   HARM   2005 Nov 29, 11:07am  

By the way, I have great sympathy for those long-term Realtors out there who have managed to stay honest and have had to put up with this crap for the last 5+ years. As ScottC has pointed out, you're up against ridiculously inflated ('hit the mark') appraisers, unscrupulous lenders, greedy sellers, ignorant buyers, unqualified greenhorn agents (giving the rest of the industry a bad name), etc...

55   frank649   2005 Nov 29, 12:27pm  

FSBY signs are springing up at a greater rate than the realtor variety. Probably because these people bought recently and would be OOTM with a realtor's commission.

56   frank649   2005 Nov 29, 12:30pm  

You know someone once told me that there are more real estate agents than people.

57   Allah   2005 Nov 29, 12:33pm  

FSBY signs are springing up at a greater rate than the realtor variety. Probably because these people bought recently and would be OOTM with a realtor’s commission.

....or maybe no realtor will list their house for what the price the seller is expecting.

58   frank649   2005 Nov 29, 12:39pm  

"All realtors are assholes!" declared a man in a bar.
"I resent that!" someone replied.
"Why, are you a realtor?"
"No, I'm an asshole!"

59   frank649   2005 Nov 29, 12:41pm  

"...or maybe no realtor will list their house for what the price the seller is expecting"

There you go assuming there is such a thing as an ethical realtor again! ;-)

60   frank649   2005 Nov 29, 12:44pm  

A doctor told his patient that she had only six months to live.
"Isn't there anything I can do?" pleaded the patient.

"Marry a realtor," the doctor advised. "It will be the longest six months of your life."

62   praetorian   2005 Nov 29, 1:10pm  

In real estate, only the ethical survive.

Rather like in politics, eh?

OK, OK, that was offsides.

Cheers,
prat

63   Zephyr   2005 Nov 29, 2:12pm  

Actually, it is in the realtor's best interest to make a quicker sale and move on to the next deal. This means persuading the seller to accept less and the buyer to pay more.

By their nature, realtors tend to be optimistic about the product they sell. This should not be a surprise to anyone.

I have also noticed that they generally have a bias toward believing prices will go up. Well, again no surprise since in most individual years and over longer periods of time this is the proven result. Some do seem to have amnesia about prior market declines.

64   HARM   2005 Nov 29, 3:04pm  

@pop, frank & Prat,

Thanks, guys, I needed that! Sometimes the mood here gets WAY too serious. :mrgreen:

65   HARM   2005 Nov 29, 6:17pm  

ScottC,

We've just about beaten this topic to death, so all I have to add is this:

Yes, we all agree that there are honest, ethical Realtors out there who manage to be successful, and you appear to be one of them. Despite the provocative title to this thread, there is nothing inherently disreputable about being a Realtor or in any sales-driven profession. Realtors do provide real, tangible services for their customers, primarily home sellers.

Yes, we all agree that full disclosure is a nice concept (though rarely practised as advertised), and that escrow, appraisals, property inspections and the title search are all critical parts of the transaction for everyone concerned.

Are we communists? Nyet ;-).

Where we part ways is whether or not honesty and integrity automatically equates with financial/professional success, not only in RE but in ANY business. As SQT illustrated so eloquently with her husband's sleazy broker example (and pbass with Trump), not only do success and ethics not always positively correlate, quite often they are INVERSELY RELATED.

If you would like to explore this topic further, I recommend renting a copy of In the Company of Men, or Glengarry, Glen Ross. These films are not only entertaining, but surprisingly illuminating about what typically passes for "business ethics".

"Coffee is for closers!"

66   Allah   2005 Nov 29, 11:30pm  

ScottC...What do you think of David Lereah?

67   frank649   2005 Nov 30, 1:38am  

Article about yesterday's housing numbers:

http://www.philly.com/mld/philly/13287854.htm

68   KurtS   2005 Nov 30, 1:45am  

Does any one have the skinny on the ongoing fight about the MLS monopoly? Many thanks in advance!

DinOr-
I haven't followed that, but I agree if the realty business wants to appear transparent, then property listing and sales history should be public knowledge. In the meantime, I've found ways to get some of that info...

69   frank649   2005 Nov 30, 1:58am  

"I’ve found ways to get some of that info… "

Aside from having a relative in the business?

70   KurtS   2005 Nov 30, 2:03am  

Aside from having a relative in the business?

Nope, haven't gone there yet; we may consult a friend when we do buy a new place.

There are a few sites that will show how many days on market, last sale price, and since many realtors are sloppy at updating data, tracking price reductions isn't too hard either. Perhaps these sites have been mentioned before, but when I have a moment I'll post the links.

71   Allah   2005 Nov 30, 2:12am  

ScottC, it is hard to believe someone who doesn't answer a simple question. What do you think of David Lereah?

From the article Now and Then

[snip]
Let's take a look at what David Lereah, chief economist for National Association of Realtors is saying now :

* "The drop in sales and rise in inventories in October signals that the housing sector has likely passed its peak"
* "Make no mistake, slowing has occurred"
* "We expect further cooling in coming months"

Gee, it only seems like yesterday.....
Well not quite but it was February of this year when David Lereah published

Are You Missing the Real Estate Boom?

The Boom Will Not Bust and Why Property Values Will Continue to Climb Through the End of the Decade - And How to Profit From Them

"It’s not too late to increase your stake in the greatest real estate boom of our generation. Whether you are a first-time buyer or already own your home, Are You Missing the Real Estate Boom? will show you how you can dramatically increase your overall wealth. Author David Lereah, chief economist for the National Association of Realtors, shows why the real estate market is poised to climb higher over the next decade—and explains what you can do to profit from it."

What do you think of this guy Scott? Save the speeches and just answer my simple question.

72   Allah   2005 Nov 30, 2:43am  

This is so true. I swear politicians must be taught this stuff in the crib to be so proficient at it.

Same goes for realtors.

73   HARM   2005 Nov 30, 3:27am  

In ancient Greece & Rome, sophistry was actually a respected art, taught at the finest learning institutions of the day. Though it's fallen somewhat out of public favor, it has never fallen out of use. Given human nature, and the never-ending struggle over power and scarce resources, I suspect it never will.

74   HARM   2005 Nov 30, 3:33am  

There are a few sites that will show how many days on market, last sale price, and since many realtors are sloppy at updating data, tracking price reductions isn’t too hard either. Perhaps these sites have been mentioned before, but when I have a moment I’ll post the links.

KurtS,

It would be very helpful to have these for future reference (aside from the typical Domania & Realtor.com). When you get the chance, please do so, thanks.

75   HARM   2005 Nov 30, 3:57am  

Speaking of honesty and business ethics...

Real Estate Articles from Inman News
--------------------------------------------------------------------------------
Is real estate fraud getting the greenlight?
Industry executives point to lenders' tolerance of fraud

Wednesday, November 30, 2005
inman.com/inmannews.aspx?ID=48992

By Neil J. Morse

The mortgage industry is getting used to all the Chicken Little warnings about fraud, but few have heard quite the proclamation of virtual surrender recently offered by two high-level individuals involved in the business.

Bruce Morris, executive vice president, quality control, Saxon Mortgage Services, Glen Allen, Va., said deception has advanced so far, so quickly that, "every portfolio in the country has fraudulent loans in it."

Speaking at a Texas Mortgage Bankers Association event in Dallas earlier this month, Morris complained that too many industry members tolerate fraud. "We are our own worst enemies, believe it or not," he said, demanding that "we can't have a tolerance for it, we just can't."

76   Allah   2005 Nov 30, 4:44am  

David Lereah is an economist. He analyzes market data and presents reports. He doesn’t sell real estate, so I don’t give his analysis any more credence than I would any other economist, which isn’t much.

Ok....maybe so after reading his biography, I just figured someone who is supposed to be an expert on RE would have started out selling RE.

Anyway.....

Have you read about Mugford deals

[snip]
Even though the vast majority of Ontario real estate agents are honest, other agents tempted to pull a "Mugford" scheme have now received a signal from RECO that if they are caught, they won't lose their licence.

77   Allah   2005 Nov 30, 4:58am  

David Lereah is an economist. He analyzes market data and presents reports. He doesn’t sell real estate, so I don’t give his analysis any more credence than I would any other economist, which isn’t much.

Ok….maybe so, I just figured someone who is supposed to be an expert on RE would have started out selling RE.

Anyway…..

Have you read about Mugford deals

[snip]
Even though the vast majority of Ontario real estate agents are honest, other agents tempted to pull a “Mugford” scheme have now received a signal from RECO that if they are caught, they won’t lose their licence.

78   Allah   2005 Nov 30, 5:07am  

Here’s a link to david Lereah’s biography. Interesting.

Yes...I sent that same link in a previous post, but it's caught in moderation purgatory.

79   Allah   2005 Nov 30, 5:09am  

Here is the link to Mugford deals since my previous post got corrupted.

80   Allah   2005 Nov 30, 5:12am  

If you let the threadmaster know a post is in moderation, they can take it out. Otherwise, we don’t know that something has ended up in moderation.

SQT aren't you a moderator? If so, I give you permission to take it out.

81   Allah   2005 Nov 30, 5:27am  

David Lereah doesn’t have a clue. NAR doesn’t have a clue. Tierre Grande doesn’t have a clue. You won’t find any information about this market in any state or national publication.

And yet this is where there is a whole lot of money to be made. This is the area that is the center of commerce between the US and Latin America. They are building a transcontinental superhighway from McAllen to Canada to facilitate the transport of goods and produce. It is not hyperbole to say that this area is perhaps the single best market to invest in in the entire United States. The potential profits to be realized here are exceeded only by Las Vegas.

Step right up folks! You won't find this info anywhere!

hmmmm.....Sounds like a promo for real estate in Texas. ScottC, you sound like you want all the speculators to come into your market!....kind of like a local David Lereah!

82   Allah   2005 Nov 30, 5:28am  

Now my posting of Lereah’s biography is redundant. Oh well.

Huh? Are you starting with my SQT? :)

83   KurtS   2005 Nov 30, 5:40am  

I’m getting phone calls from people in California every week. Hell, I’m getting phone calls from people in Idaho and several other states. People who are getting out of overinflated bubble markets and investing where there’s money to be made.

At cursory glance, I see some conflict with one location being a "bubble market" and another "where there's money to be made".

I don't want to lump ScottC in with cheerleading realtors around my locale, but by now any informed buyer should question those who pull a host of buzzwords from their hat to support a continued runup in prices. I live on the SFBay, in one of the priciest, over-hyped economies (and housing markets) around. It's not like we haven't debunked this all before.

84   Allah   2005 Nov 30, 5:44am  

SQT, I thought what you meant by "take it out" meant delete it and that was what I expected you to do. If you want, you can delete it....I give you permission. :)

85   KurtS   2005 Nov 30, 8:18am  

For a bit of unintended humor, check out this woman's approach to seller her home. Apparently, she's part of the deal:

http://tinyurl.com/852bn

Some choice quotes:
"There was only one problem…I had not met that special someone to share this house with"...
"You might be wondering why I have my listing at $600,000.00 plus myself for bid as “priceless”. First, I estimate the value of the house with furnishings at approximately $600,000.00. When I asked my girlfriends their advice on what I (the “bride”) was worth, most responded that I was “priceless”."

Perhaps she's priceless, but "Mr. Right" is required to fully subsidize her overpriced home and decorating expenses? LOL!

86   KurtS   2005 Nov 30, 10:15am  

People come to this blog and write the most ridiculous things about real estate and hurl the most vicious insults at realtors

ScottC, you insist that we respect who you are, that you are somehow different from the realtors we bemoan, yet you abuse us and possibly our intelligence with such long-winded sermonizing, ad hominem, and pitches that already sound old and worn to my ears:

"Are you missing out on the real estate boom? You are if you’re not investing in the Central Rio Grande Valley.

They’re building banks here. Big banks. Why? Because they don’t have enough space to hold all the money. Hello.

This is the area to invest in. There are enormous returns to be made in real estate right here, right now. Just don’t live under the illusion it’s going to be cheap. Land in the money nucleus goes for about $200,000/acre. But in 10 years, it will be worth a fortune.

Maybe you lack the business sense to know the difference between real appreciation based on growth and development

Most likely you don’t have any money."

Seriously, if you "just gave [us] information [we] won’t find anywhere else," why should other investors, business care about it? This so-called "money nucleus" should be getting large amounts of media attention, shouldn't it? Sorry, I don't buy it.

87   frank649   2005 Nov 30, 11:48am  

Kurt says, "Sorry, I don’t buy it."

But he can't be lying; he's a real estate agent. They're required to take ethics exams.

First Agent : Did you pass your ethics exam?
Second Agent: I passed my ethics exam, but I cheated.

88   Allah   2005 Nov 30, 11:59am  

Do you want to invest in real estate? Where? I just gave you inside information on one of the hottest markets there is. I just gave you information you won’t find anywhere else. You won’t find out what I just told from the news media. You certainly won’t find it on any real estate blog. You won’t find it on any current report from NAR or BusinessWeek, for that matter. You won’t find it in Tierre Grande, the magazine of the most prestigious real estate school in the state. Because it’s not being reported.

Isn't this a real estate blog?

ScottC, we are not looking to make money in real estate...we are not flippers! We are people who just want to buy a decent house at a normal (real) price using normal financing.....So save the snake oil for the flippers, we aren't buying it!

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