What United Airlines Should Have Done When The Passenger Refused To Give Up His Seat
invite response
2017 Apr 13, 10:35am 3,389 views 17 comments
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MisdemeanorRebel
2017 Apr 13, 10:43am
Talk to people? Why do we have all these wonderful weapons and Infantry Fighting Vehicles?
Tenpoundbass
2017 Apr 13, 10:51am
He probably shouldn't have said "You'll have to drag me out of my seat." the day after the Pentagon trained them on the proper way to drag someone by their feet down the Airplane isle.
georgeliberte
2017 Apr 13, 12:42pm
Ironman says, "We'll have to wait and see how the Contract of Carriage plays into that." The Contract of Carriage reserves the right to deny boarding on oversold flights if passengers don’t accept compensation. I am certain even United's no doubt expensive legal defense team will have trouble equation 'forcibly ejected' to 'deny'. Especially in light of the fact that contracts are construed against the drafter (United) as a rule of law.
Peter P
2017 Apr 13, 12:52pm
The court can very well consider the Contract of Carriage unfair. You know, contracts are not absolute.
georgeliberte
2017 Apr 13, 1:33pm
The court can very well consider the Contract of Carriage unfair. You know, contracts are not absolute.
Which is why they are construed against the drafter, and this is an adhesion contract. Does not look good for United. Just give him his money and he can buy all the boys and drugs he likes.
Peter P
2017 Apr 13, 2:05pm
Did you know that ALL airlines basically use the SAME contract??? I'm sure all the legal teams of the airlines have gone over the "fine print".
Which means the pressure to settle for a significant sum is very high. Contracts are just bargaining chips in lawsuits.
Tenpoundbass
2017 Apr 13, 2:06pm
Turn 800 dollars into 8 million with this neat, little trick THEY don't want you to know about!
Indiana Jones
2017 Apr 13, 9:06pm
http://uproxx.com/webculture/united-airlines-new-video/2/
Thank you to all of the friends and friends of friends who shared my video of Dr. Dao before he was forcibly removed from our flight. For getting the word out that this passenger was no more "irate or belligerent" than any weary passenger after a long day of travel would be. He just wanted to go home, had to work the next day and did not feel it was right to have to give up his seat, a seat he was already sitting in upon the plane. The airline was not able to get him home until after 2 pm Monday afternoon. He was irritated as any passenger would be, questioning why he was chosen and explaining that he was a doctor and had patients to see in the morning. I was not concerned for my safety, nor that of my toddler's or for my pregnancy until the police were called aboard our plane to remove him. I was worried about what a physical altercation would entail with us sitting directly behind him and if the officers were armed in a tiny, confined space.
The media is now performing a character assassination in attempts to excuse the airline's treatment of this individual, a human being and child of God. It is disappointing and disgusting to me that our society is so depraved that big business and organizations have no care for individual rights and treat people this way. My heart breaks for this man and his family who have now been literally drug off a plane, and are now being drug through the mud. All of this for sticking to principal and wanting to sleep in one's own bed as the remaining non-volunteering passengers on the flight had wanted.
Last night while putting our son to bed, a United Airlines representative called to offer apologies and a full refund of our tickets. This is a small gesture for the horror that everyone experienced on that plane and what the world is experiencing now at this injustice. I hope and pray for policy change, for better rights as a consumer, for lack of fear of racial profiling and discrimination by authorities, for no more instances of police brutality or brutality against the police, for an end to terrorism stateside and abroad, for a safer more compassionate world for my children. The more the videos of the flight play, the more my heart breaks for Dr. Dao and our community as a whole. Things must change. America, we can and must do better. #unitedflight3411 #louisville #changestartswithone
https://www.facebook.com/mark.schli…/posts/10210427602584351
United is getting creamed. 1.4 billion in losses already, and rising.
komputodo
2017 Apr 13, 10:51pm
United is getting creamed. 1.4 billion in losses already, and rising.
Just temporary numbers on a screen...BTW, who exactly is UNITED? The CEO, the shareholders, the employees? The CEO is always going to get paid, the shareholders (pension funds that own these stocks) had nothing to do with this and neither did 99.9% of the employees. So who exactly is losing? And is it reason to celebrate?
komputodo
2017 Apr 13, 10:58pm
Last night while putting our son to bed, a United Airlines representative called to offer apologies and a full refund of our tickets. This is a small gesture for the horror that everyone experienced on that plane and what the world is experiencing now at this injustice.
If that is HORROR, what would you call the experience of families that have bombs raining down on them and killing their loved ones and destroying their cities? And that happens all the time and you know who does it too. Just sayin'
MisdemeanorRebel
2017 Apr 14, 10:25am
UNITED is a taxpayer subsidized corporation where losses are eventually bailed out but all profits go to the owners and higher level managers.
Let's cut the "Competition" crap. It's been bailed out twice since 2001. If we're paying for the airline to stay in existence, we have the right to demand a basic level of service.
Indiana Jones
2017 Apr 14, 3:11pm
Plus, do we know all the conversations and negiotiations that took place before the "dragging" video started??
I have something to say about the disaster with the passenger being hauled off the plane in Chicago.
Way back in 1983, I was living in Perth West Australia. An inmate released from a mental hospital "went off" and pulled a knife on a person and held him hostage.The West Australian Police SWAT team showed up. They remained calm and did not "shoot first and ask questions later." I pointed out to them that I had developed a friendship with the man and that he trusted me. I volunteered to go in and talk to the man. The lieutenant in charge warned me that I was taking a big risk and might get hurt. I acknowledged the danger. I assured him that I knew how to handle myself. He allowed me to go ahead.
I went into the apartment. I talked to the former mental hospital inmate Jeff at length. I remained calm. I listened to him. I showed compassion for the person holding the knife on the hostage. After an hour, Jeff put down his knife and released the hostage. A West Australian police officer came in at that point and gave Jeff a shot that was a tranquilizer. He was returned to the mental institution. No charges were filed. Nobody was killed or injured.
A man who does a blog on passenger rights commented on the disaster that happened with the United Airlines flight. He pointed out that US government guidelines allow airlines to pay a passenger being asked to leave a plane to make a seat available for someone else up to $1,350 US. Airlines have limits on such offers between $5,000 and $15,000 US dollars. It would have been better to talk nicely to this passenger. A financial offer "that he could not refuse" would have been a far better outcome than the disaster that happened.
One of my dear friends is a retired United Airlines employee. He pointed out that the lawsuit that will filed against United Airlines by the passenger hauled off the plane will result in financial costs to United Airlines in the range of "hundreds of thousands of dollars" to "millions of dollars."