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1
Maga_Chaos_Monkey
2025 Dec 13, 5:31pm
Maga_Chaos_Monkey
2025 Dec 13, 5:31pm
@patrick did you pull your money out? I absolutely have done that and when I threaten to do that i always get my way.
I've gone through with in when the BS fees we agreed wouldn't come back came back.
Wells. Cough Fargo Cough cough
I've gone through with in when the BS fees we agreed wouldn't come back came back.
Wells. Cough Fargo Cough cough
2
Patrick
2025 Dec 13, 5:47pm
Patrick
2025 Dec 13, 5:47pm
Thanks @Maga_Chaos_Monkey
I complained online on their site, and I'll give the management a chance to apologize and let me redo it without answering that stupid question.
On Tuesday, without a real apology and offer to redo without that question, I'll close the account. It's been 20 years and they've never been this dickish before, but things change.
Pulling my money out is not enough. I want to tell all their customers about it. But how to contact them?
I complained online on their site, and I'll give the management a chance to apologize and let me redo it without answering that stupid question.
On Tuesday, without a real apology and offer to redo without that question, I'll close the account. It's been 20 years and they've never been this dickish before, but things change.
Pulling my money out is not enough. I want to tell all their customers about it. But how to contact them?
3
Patrick
2025 Dec 13, 5:56pm
Patrick
2025 Dec 13, 5:56pm
Grok:
Federal Law (USA PATRIOT Act / BSA CIP Rules): Credit unions must verify identity for account changes involving new parties (like adding a joint owner). This typically requires viewing government ID, but scanning/photographing is not federally mandated—only recording a description (type, number, issuer, expiration) suffices.
4
Patrick
2025 Dec 13, 5:57pm
Patrick
2025 Dec 13, 5:57pm
Maga_Chaos_Monkey says
BTW, Wells really sucks, which is why my wife wanted to leave them anyway.
I worked there for a year as a contractor. It sucks to work at Wells even more than it sucks to be their customer.
Wells. Cough Fargo Cough cough
BTW, Wells really sucks, which is why my wife wanted to leave them anyway.
I worked there for a year as a contractor. It sucks to work at Wells even more than it sucks to be their customer.
6
Ceffer
2025 Dec 14, 12:41am
Ceffer
2025 Dec 14, 12:41am
I stay with Wells because it's a business account that started at First Interstate Bank, then went through a couple of bank merges until it wound up at Wells. They can't charge me anything if I keep a certain balance, and they just don't offer that any more but it appears they have to honor it anyway because it is part of the transfer agreements. It includes online banking and balances collect some pittance of interest by law. Every once in a while some AI sniffer looks through and may comment on it, but they have never made me change it.
They did cancel free checking. Checks are pretty expensive, but a lump lasts a good while these days.
They did cancel free checking. Checks are pretty expensive, but a lump lasts a good while these days.
Today I tried to add my wife to my checking account at Stanford Federal Credit Union (SFCU). We were ushered into a little office and an AWFL asked for our driver's licenses. OK. Started to get a little annoyed that my driver's license was literally scanned and swiped into their machines. That's a fucking digital ID right there.
Then, first question, to me and not to my wife: "What is the name of your employer?" I said I didn't want to give that info, because it's not relevant. The AFWL woman in the office insisted, so I said I'm retired. So she demanded the name of my last employer. I said I didn't want to give that info.
So she smiled gleefully, and "Oh, then I can't help you in adding your wife to your checking. Thank you."
I asked to talk to a manager. He said "It's just a form on the computer, and we cannot continue until you answer the question." I asked whether they had retired people do this. He said yes, but he can't put "retired" in the employer name slot.
The AWFL was practically orgasmic with glee at this point, because I was not able to bypass her demand for my last employer's name.
What makes it all the more ridiculous is that I had direct deposit with them during my time at Craigslist, so there was no new info to give her.
I looked it up. There's no federal or state requirement to ask that question. They're just being dicks.
Avoid SFCU.