The Skytrax World Airline Awards were announced in London on Tuesday, coinciding with the Farnborough Air Show. The awards are based on surveys of more than 20 million travellers, who rated more than 335 airlines between August 2017 and May 2018.
Singapore Airlines knocked off last year's winner, Qatar Airways, for the top spot. Asian airlines dominated the list, with seven of the top 10 coming from the region. Lufthansa was the only European airline to make the list.
"A key 'wow' factor for customers is consistency and this proved to a real asset for Singapore Airlines who scored highly across both product and service," said Skytrax CEO Edward Plaisted.
Singapore Airlines CEO Goh Choon Phong accepted the award in London and dedicated it to the airline's 26,000 staff.
"From what I saw in every airline I flew in Asia they blow America's airline industry away. Food is better, attendants young and helpful (not 60-yr old PMS stricken individuals like in US), airports better organized and so on. Even flights to some middle-of-nowhere city in Asia were better than nearly any United flights in US. " Yes, I was impressed with EVA this last trip to Ha Noi in February.
In Russian airlines, if you ask the stew for a pillow, she clubs you over the head with a bottle of vodka, declares "Now you sleep!", takes a swig and staggers down the aisle. Actually the Aeroflot crew I saw in Ha Noi were pretty impressive looking. Some nice looking stews.
Singapore Airlines knocked off last year's winner, Qatar Airways, for the top spot. Asian airlines dominated the list, with seven of the top 10 coming from the region. Lufthansa was the only European airline to make the list.
"A key 'wow' factor for customers is consistency and this proved to a real asset for Singapore Airlines who scored highly across both product and service," said Skytrax CEO Edward Plaisted.
Singapore Airlines CEO Goh Choon Phong accepted the award in London and dedicated it to the airline's 26,000 staff.
https://www.myjoyonline.com/news/2018/july-23rd/singapore-airlines-named-the-worlds-best-airline-for-2018.php