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How Do You Tell Someone Bad News?


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2007 Jul 5, 3:57am   20,504 views  153 comments

by SQT15   ➕follow (0)   💰tip   ignore  

My parents, as I have mentioned before, are in the midst of trying to sell their house. They need to sell but they are completely unrealistic about the asking price. The house has been on the market now for months with virtually no interest in it all, but they still don't seem to get it. I've tried telling my mom (gently) they need to lower the price. The house is in dire need of remodeling which only makes it less attractive. No one is bidding on this house.

My husband recently sent me this from Merrill Lynch and suggested I email it to my parents.

Good things don’t always come in ‘threes’
Good morning. Three key developments took place last week that has clouded the outlook for the second half of the year. First, we saw durable goods orders slide 2.8% month-over-month in May and outside of tech, which we should add is the new bright spot in the economy (and the markets) with two months in a row of impressive near-2% gains in new orders, the declines we saw were fairly broad-based across the old economy industrials. The overall data were weak enough to compel us to take down our second quarter capex forecast to around 5.5% sequential annualized growth from 6.0%; and for the third quarter, down to 4.0% growth from our earlier 5.5% forecast. So point number one is that the capex outlook is being trimmed, at least outside the tech space.

The housing situation is going from bad to worse
Second, the housing situation is going from bad to worse and you can forget about a recovery until next year. The starkest piece of information last week was the news that the national unsold existing inventory of single-family homes and condos surged at an astounding 82% annual rate so far this year. We still can't wrap that number around our head. The overhang is now up to an 8.9 months' supply, which is the highest inventory-to-sales ratio in 15 years. By way of
comparison, the months' supply of inventory was 6.4 a year ago and 4.3 two years ago. The massive excess supply we have on our hands today is simply going to reinforce the deflationary state in the housing market, at a time when home prices on average have already declined at an annual rate of 5% in the past six months, the biggest drop we've seen since the summer of 1991, and fully three quarters of the country is now deflating (outside of Manhattan, that is). Clearing out the excess inventory is going to mean at least another 10% downside in average home prices, in our view, which is just going to reinforce the weak performance we’re seeing in the homebuilders, financials and consumer discretionary space.

Housing correction spilling over into the consumer space
This brings us to the third point from last week's data flow, which is that we are finally seeing unmistakable evidence that the downturn in housing is spilling over into the consumer space. We saw on Friday that consumer spending in real terms rose less than 0.1% month-over-month in May — well below the +0.3% that was widely expected. This took the three-month trend in real consumer spending growth down to less than a 1% annual rate (from 5% at the start of the year). We wonder how many people who are still bullish on the consumer are aware of that statistic. Now that’s up until May — we already know anecdotally that June auto sales look flat and chain-store sales are running a half percentage point below plan. So as we did with capex, all this new information forced us to shave our forecast for second quarter consumer spending growth to 1.9% annualized from 2.5%, which outside of Katrina, would be the weakest pace since the fourth quarter of 2002. Consumer confidence fell to a 10-month low in June and the level, believe it or not, is lower now than it was at the onset of the past two recessions in March 2001 and July 1990. What all this means for the second half of the year In terms of what all this means for the second half of the year, the consensus is at 2.8% for real GDP at an average annual rate; we are barely at 2%. That 80 basis point difference is going to make or break whether you want to have a cyclical or defensive orientation as we move into the second half of the year. With the books closed in first quarter GDP with last week's final revision, growth came in at a paltry 0.7% annual rate, and the big drag of course was the fact that we had a rare inventory liquidation. So, what has happened in the second quarter is that inventories got replenished, which is why all the manufacturing diffusion indicators, like ISM, have looked so bullish. But here’s the problem. The key guts of private sector demand—consumer spending, capex, nonresidential construction and housing—collectively slowed
to a puny 1.7% annual rate in the second quarter from what was an already uninspiring 2.2% pace in the first quarter. The history of the US business cycle shows that when you get an inventory rebuild that is not accompanied with a pickup in final sales, the rebound in GDP growth ends up getting snuffed out. The last time we had an aborted inventory-led backdrop like we're seeing now was in the second half of 2002, and the best places to hide back then were in consumer staples, health care and telecom services. Only tech managed to outperform on the economy-sensitive side, and perhaps their outperformance in June was a sign of things to come.

So do I send it to them or not? They haven't listened to a word I've said so far and I'm not sure they'll start now. But maybe the opinion from a financial institution will get through.

*sigh*

Probably not.
SQT

#housing

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10   SP   2007 Jul 5, 7:03am  

And oh, by the way, Garden Gate is within 2 miles of Apple's Cupertino campus, as well as at the interesection of freeways going to Mountain View (Google), San Jose (Ebay) and Palo Alto (you know what).

In other words, as prime as it gets from the dual-income Chindian lemmings' perspective.

SP

11   astrid   2007 Jul 5, 7:06am  

"Chindian lemming"

That will be my favorite new phrase.

12   SP   2007 Jul 5, 7:12am  

astrid Says:
“Chindian lemming”
That will be my favorite new phrase.

Glad to be of service. I originally had written "Chindian desperadinks", but figured that didn't quite fit the bill since these are usually DI2K's, not DINK's.

SP

13   SQT57   2007 Jul 5, 7:28am  

Thanks to whomever put the picture at the top of the post (Harm?)

I mentioned this article to my mom today and she said to send it over. Progress? I think my dad is actually the stubborn one. It's the car salesman in him, he's always convinced he can make the sale.

14   GammaRaze   2007 Jul 5, 7:35am  

As an Indian, the phrase "Chindian lemming" makes me chuckle (as well as a little bit sad.)

It pays to remember, though, that Chindians are no stupider than the rest. It is just that (a) there are more DINKs in there who are Chindians and (b) being foreigners, they have no historical perspective of how much houses used to cost.

The ridiculous obsession with school districts don't help either.

15   astrid   2007 Jul 5, 7:49am  

I don't know about Indians, but Mainland Chinese are now paying something like 40X annual wage for 800 sq. ft Shanghai apartments. By that measure, BA is absurdly cheap.

16   SP   2007 Jul 5, 8:03am  

sriramgopalan said:
As an Indian ... that Chindians are no stupider than the rest.

Didn't mean to imply stupidity - just that based on what I see in my limited circle, they seem to be extremely focused on school-district and prone to a high degree of peer-pressure when it comes to houses.

An extreme case is an indian couple I know who stopped attending parties because they were too embarrassed to host parties back at their apartment. They only got back to socializing after they bought a McMansion that they too could show off.

SP

17   GammaRaze   2007 Jul 5, 8:30am  

SP, no offense taken.

There are different kinds of stupidities and "house stupidity" is one of them. Most Chindians I know are house stupid.

18   HARM   2007 Jul 5, 8:38am  

@SQT,

You're welcome :-).

19   StuckInBA   2007 Jul 5, 9:37am  

Regarding : Chindian lemmings and Garden Gate area of Cupertino

Another nice phrase, SP.

I also find it very funny that Cupertino has "areas". It's such a small town. San Jose or San Francisco having areas/districts/whatever is fine. But Cupertino ?

This is not against what SP wrote, people actually refer them as such. Not surprisingly, these areas take their name from the neighborhood schools. Garden Gate, Monta Vista etc. Do you need any more proof of school fetish ?

20   Randy H   2007 Jul 5, 12:43pm  

Not much dislodges "mental accounting", thus the concept itself. Mental accounting is the primary reason for down price-stickiness in residential real estate. Real estate is already sticky enough being a very imperfect market with high transaction costs and lots of imperfect information. But add to that the sellers' psychology and it's no wonder that down price markets become terrible, fragmented messes.

The standard general techniques for dealing with mental accounting go something like this:

Given: People perceive losses as 2x worse than equivalent gains. Therefore they will engage in "irrational" behaviors that they perceive as removing losses, even if at too much real cost. (People overbuy insurance, for example).

Therefore: If you can break up big losses into a series of small losses, people will perceive less total loss, even if the aggregate is exactly the same (6 easy payments of $29.99).

If possible: Turn perceived losses into perceived gains. (It's not that you're spending money for life insurance, it's that you're ensuring the safety of your family).

Create scarcity: Act now or else you'll miss your opportunity. This might be hard, but just put the buy now or be priced out argument in reverse -- but be careful not to appeal to fear, which won't work for sellers like it does for buyers. Instead put it more like the window of opportunity to reap top-of-the-market prices is closing.

Link the action to more than 2X more gains than will be "lost". Talk in terms of all those gains, minimizing the loss. Appeal to the "price" of qualitative factors (don't really price it, just talk in touchy feely terms of "priceless" and "invaluable").

All this said, it probably won't work. Sellers have an almost insurmountable nominal-price-tag effect working to create the illusion of losses. They've already booked the gains in their head from a price a year or two ago a neighbor got. Now they simply won't take anything much below that price, not for no reason not for nobody. It just hurts too much. Remember, they "feel" a $100K price reduction like it costs them over $200K, even if the original price was fanciful.

Oh yea, that's because of "anchoring". It doesn't matter how much bullshit the original asking price is, it creates a very powerful anchor. And sellers always get to set the anchor, and they usually anchor high. All buyers can do is counter with an equally offset mythically low anchor. Ask me how well that works.

--

And to this point, here in Marin tons of stuff we've been anxiously waiting out -- much of it approaching 100+ DOM, much of that really close to a year on market with a couple relists -- is being simply pulled. The agents have all sung the same recital: "we think you're price is a bit low, but not too low to at least consider and negotiate from, but the sellers just don't believe it. They think something is going on and they'll get their price in 6 months or so. And they will just live there another couple years until they do, if necessary".

Mental accounting sucks.

21   Brand165   2007 Jul 5, 3:31pm  

SQT: This is a no-win situation. All it takes is for one neighbor to sell later at a higher price, and your parents will forever think that you cost them tens of thousands of dollars. They need to draw their own conclusions. You should not attempt to be their source of facts; you should be asking specific questions that they should ask their realtor. Otherwise your best case is that they lower the price thanks to your advice, but then eternally believe that the house sold quickly just because it was undervalued.

Suggest to your parents that they go to some open houses of similar homes. Tell them to look at the staging, the updating and so forth. Heck, they might even ask their realtor to just take them on a fact-finding tour. Then they can look at the DOM of the comps. They can do a square footage cost analysis, then factor in the updating and adjustments.

22   rdm   2007 Jul 5, 3:31pm  

When one becomes overly identified with the goal of home ownership and ones logical, intelligent reasoning runs into the owner(s) subjective yet collective emotionality there is nothing to be done, for now.

Paraphrasing from Hesse’s Siddhartha: I can think, I can wait, I can rent

23   SP   2007 Jul 5, 4:30pm  

StuckInBA Says:
Regarding : Garden Gate area of Cupertino - I also find it very funny that Cupertino has “areas”.

You're right, the 'areas' generally map to schools. The Miller-Lynbrook area, Garden Gate area and the 'Bubb Area' (aka Lincoln-Kennedy-MontaVista), and so on.

That said, there were two reasons I restricted my post to that area - one is that the homes values are generally comparable and in the same 'band'. Secondly, the sheer number of 'upside-down' sales (relative to Zestimates) precludes me from covering all of the Fortress in one post.

If you run the same query in Zillow, you will find the same pattern across the board. Looks like nearly _every_ recent sale in the last three months has been below Zestimates. I remember last year nearly every sale was above the Zestimate. It sounds like a very telling indicator to me.

SP

24   SQT57   2007 Jul 5, 5:16pm  

Brand

You're right, it is a no win. The worst part though, is if they don't sell soon I think bankruptcy or foreclosure is a fairly sure bet.

25   StuckInBA   2007 Jul 5, 5:33pm  

SQT,

A few threads ago astrid (I think) had asked a similar question. The consensus was similar. Giving advice to sell (or to not buy) will not help your relations no matter what - whether you are right or wrong. In your case, the situation is trickier. So forwarding an article seems like a good start.

26   StuckInBA   2007 Jul 5, 5:39pm  

Nestle's Brabeck says food prices set for 'long-lasting' inflation.

http://tinyurl.com/3ac2mp

Thank God, we don't consider "food" a part of "core" needs. These Europeans need to learn a thing or two from us. They still live in a financial stone age - like increasing interest rates and such stuff to combat inflation. How backward !

27   EBGuy   2007 Jul 5, 6:06pm  

The SF Chronicle has an article about Rex, a company that will buy a "share" of you homes future appreciation (or depreciation). Seems they have added a 5 year "hold" window to prevent "flipper arbitrage" (sorry Randy). The reason I am writing, though, is because it contains this priceless quote from Chris Thornberg, who seems to be getting a bit surly these days.
"Most people are over-invested in their home," said Christopher Thornberg, principal at Beacon Economics in Los Angeles. Selling "an equity stake in your home makes sense to me. Taking money out of your house and putting it in some other type of investment like stocks or bonds basically reduces the overall risk of your portfolio."

Thornberg said he wondered why Rex is starting now "considering that equity will go nowhere but down."

Nothing to worry about though, another expert theorizes they could package this investment as a security to be foisted on the general public, just like what is done with mortgages -- nifty.

Prince Prospero, a Mr. Zest is here to see you in the purple room.

28   Bruce   2007 Jul 5, 9:06pm  

My SoCal sister has been looking at a preconstruction purchase in a new development near Eugene and we discussed it last month - my suggestion being she 'keep her powder dry' as the Cali bust was in progress and still had a ways to go. I did tell her, however, it wouldn't surprise or upset me to learn she'd liked the deal and decided to purchase.

Just spoke with her last night and learned she gave it a pass. The dealbreaker? No direct flights from San Diego. Essentially, I get credit for caring while having no effect whatever on basis of her decision.

Oy geev opp.

29   astrid   2007 Jul 6, 12:00am  

The sort of good news on that front is that my friend is no longer planning to move to Palo Alto. The bad news is that she still wants to buy a house on an in-house counsel's salary and WHILE paying $30,000/yr tuition for each of her two kids.

She must be planning a move into BigLaw soon.

30   Chillie45   2007 Jul 6, 12:40am  

My sister-in-law (SIL) is a realtor in MA and told me she sold her house at a picnic on the 4th. I was impressed at first - she said she got full asking in this market.
Well, she didn't really sell it; she has a P&S contingent on the potential buyers selling their home for full asking, because they need every penny in "equity" for the down payment on the upgrade. Meanwhile, SIL has a P&S on another house, contingent on her house selling.
The house she wants is empty and the sellers installed a college dropout friend to "watch" the place while it's unoccupied (!). The P&S has been extended on both ends twice at 45 days each.
The situation reminds me of one of those slapstick action sequences where each character has a gun to another's head. Who'll twitch first?
[At the end of the conversation about "selling" her house, she did ask me when I was going to "stop throwing my money away on rent" and "let her find me a house". Ah jeez!]

31   sa   2007 Jul 6, 2:03am  

talking about messanger. here's a bad one.

i talked my friend out of buying a house in bay area in 2000. i thought it was too expensive then. couple of my friends had bought a house and paid twice the amount for what the sellers bought it for. the house has appreciated over 150-200k.

fast forward : 2006 market : trying to convince another friend to wait another year or two to get better deals, ignores my advice and buys in sunnyvale for close to 1M. now he says his house is appreciated more than 100K.

both cases my calculation leads me to believe they actually didn't make( wouldn't have made) much profit and are paying huge amount of interest and taxes/insurance.

one feels bad he took my advice, other feels good he ignored me.

the only talk i do now a days is to tell people that house prices can go down. never tell when to buy or when not to buy. after all you are not a fool if you have one behind you.

32   SP   2007 Jul 6, 3:36am  

astrid Says:
I don’t know about Indians, but Mainland Chinese are now paying something like 40X annual wage for 800 sq. ft Shanghai apartments. By that measure, BA is absurdly cheap.

An Indian guy at work said he recently bought an _apartment_ in India for more than 300K USD, which makes it sound equally expensive. I have no idea what wages are like over there, but since all this offshoring is supposed to be for lower-wage engineers, it logically follows that wages are lower there than here. So, it looks like housing is a bit out of whack there too.

SP

33   Randy H   2007 Jul 6, 3:50am  

EBGuy

Two showstoppers for REX in my opinion. I looked into them (for the 3rd time) again about 2 months ago or so.

1. Their ceilings are too low to really help much with Bay Area prices. Seems they're targeting the bottom of the BA market, and the median of the wider Western RE markets. I know they do business in most major states, so they may cover places like the Midwest well at price. But where $1.00mm is *below median* (ie. Marin), their offering doesn't add enough value to justify a structured purchase.

What I toyed with was the notion of buying in a 50% or less ownership, therefore "reverse levering" losses on premiums.

2. The holding period. 3 years would be better. That would have allowed (1) to work. I was imagining buying something close to $2mm, with them taking well over $1mm of that, eating the losses, then buying them out at 3+ years at a discount.

3. What happens if they go kaploohey. In passing I asked my RE attorney what could happen and he basically said "anything". It's really untested how rights would flow in the case they went belly up, and one could end up with some hedge fund holding a residual claim on your title. In the worst case, they could have some kind of callable rights and a financial incentive to try to force foreclosure. It's also a bit likely the courts wouldn't favor you much being they'd look at you like a sophisticated investor for having used the Rex service in the first place, and the legislature wouldn't have an incentive to protect you since you'd be in a tiny minuscule minority of distressed home owners.

Just my 0.02USD nominal.

34   HARM   2007 Jul 6, 4:01am  

i talked my friend out of buying a house in bay area in 2000. i thought it was too expensive then.\

This story smells a tad fishy to me. 2000 would have been a fantastically good entry point, as CA prices have roughly tripled since. PITI would have been at or below equivalent monthly rents at that time.

35   skibum   2007 Jul 6, 4:03am  

I have no idea what wages are like over there, but since all this offshoring is supposed to be for lower-wage engineers, it logically follows that wages are lower there than here. So, it looks like housing is a bit out of whack there too.

SP,

This WSJ article (login needed) is relevant to your point:

http://online.wsj.com/article/SB118342455118256110-search.html?KEYWORDS=salary+india&COLLECTION=wsjie/6month

It only means more "Chindian Sheeple" looking for homes in the "Fortress"!!
__________________________

Some in Silicon Valley Begin to Sour on India

A Few Bring Jobs Back As Pay of Top Engineers In Bangalore Skyrockets
By PUI-WING TAM and JACKIE RANGE
July 3, 2007; Page A1

Silicon Valley has helped power India's outsourcing boom by shifting technology jobs to that country. Three months ago, Munjal Shah reversed a bit of that shift.

Mr. Shah, who leads a California start-up called Riya Inc., had opened an office in India's technology capital of Bangalore in 2005, hiring about 20 skilled software developers. The lure was the wage level: just a quarter of what experienced Silicon Valley computer engineers make.

Then Indian salaries soared. Last year, Mr. Shah paid his engineers in India about half of Silicon Valley levels. By early this year, it was 75%. "Taking into account the time difference with India," he says, "we weren't saving any money by being there anymore." In April, Mr. Shah shut down the Bangalore office and offered half of its engineers a chance to move to San Mateo, Calif., with work visas.

Across Silicon Valley, some technology companies, particularly start-up and midsize ones, are beginning to turn away from India for low-cost labor to do sophisticated tech work.

36   EBGuy   2007 Jul 6, 4:52am  

This story smells a tad fishy to me. 2000 would have been a fantastically good entry point, as CA prices have roughly tripled since. PITI would have been at or below equivalent monthly rents at that time.
Uhhh.... HARM. Our fearless leader gave up house hunting in Berkeley in 2000 and eventually took his pine table to Palo Alto. Also, prices have about doubled since that time period. Winter of 1999/2000 was brutal. Normal off season low inventory with hordes of swarming buyers. Things definitely seemed overpriced, especially when the dotcoms crashed in 2000.

37   sa   2007 Jul 6, 6:00am  

i talked my friend out of buying a house in bay area in 2000. i thought it was too expensive then.\

This story smells a tad fishy to me. 2000 would have been a fantastically good entry point, as CA prices have roughly tripled since. PITI would have been at or below equivalent monthly rents at that time.

my friend bought a house for 550k from a seller who had bought it 2 years before selling (1998) for 270K. if that doesn't look expensive, i don't tknow what is. like i said, you are not a fool if another one is behind you. the difficult part is to know if one is behind you. it's very obvious now but wasn't in 2000.

38   SP   2007 Jul 6, 6:23am  

@RandyH
Check out my response on previous thread re: a personal carbon-credit application. Nothing for your startup to worry about, :-) but would like to get your opinion on it.
SP

39   SQT57   2007 Jul 6, 7:50am  

Regarding prices in 2000....

I think it depends on where you are living. Prices here hadn't gone totally crazy by 2000, though they had gone up. I didn't really start taking notice until about 2003 when it seemed like things had really gotten out of hand. That was about the time the flipper mania had started around here.

40   Patrick   2007 Jul 6, 8:25am  

I was just astonished to find 3 real comments languishing in moderation, and NO spam comments!

So requiring logins has nearly eliminated spam, but now I do have to watch the moderation queue. I don't even know how those comments got picked for moderation.

Please poke me by email (p@patrick.net) if your comment gets into moderation and I'll hurry to get it posted.

Patrick

41   SP   2007 Jul 6, 8:51am  

Administrator Says:
I was just astonished to find 3 real comments languishing in moderation, ... I don’t even know how those comments got picked for moderation.

One of my comments was snagged by the auto-moderator because of a phallic reference in the corporate-jet discussion. I changed it to leet-speak and it went through.
SP

42   HARM   2007 Jul 6, 8:56am  

RE: prices in 2000,

Ok, my bad --I had forgotten about Patrick and his pine table history ;-) . Things were not crazy-expensive in SoCal in 2000, like they were in NCal (due to the Dot.com bubble). Also, as EBGuy pointed out, NCal prices have *only* doubled since then, vs. 3X or more in SoCal. Sometimes, I forget that the entire state isn't L.A.

43   HARM   2007 Jul 6, 8:59am  

Also, let's not forget that tomorrow (07/07/07) is SoCal Blog Party III at Surfer-X's. If you would like to attend (Ventura), say so here (make sure you are logged in using a valid email address) and I'll forward your emails to Mr. X for invite consideration & directions.

44   Malcolm   2007 Jul 6, 9:41am  

HARM Says:
July 6th, 2007 at 11:01 am
"i talked my friend out of buying a house in bay area in 2000. i thought it was too expensive then.
This story smells a tad fishy to me. 2000 would have been a fantastically good entry point, as CA prices have roughly tripled since. PITI would have been at or below equivalent monthly rents at that time."

In hindsight you are right but I believe the story. I remember worrying that prices were going up rather quickly for no real good reason at about that time. Then started really worrying when I saw what some of my engineer friends were paying for their homes, and even a crappy condo conversion.

45   EBGuy   2007 Jul 6, 9:58am  

Also, as EBGuy pointed out, NCal prices have *only* doubled since then, vs. 3X or more in SoCal. Sometimes, I forget that the entire state isn’t L.A.
As a (we truly are special) Bay Aryan, I was skeptical about this whole *tripling* business in SoCal. Well, here is the tale of the tape. You have to go back to Jan. 99 for the true triple -- yikes, makes us look sane up here. About the only other place more "prosperous" than LA is Miami.

46   StuckInBA   2007 Jul 6, 10:18am  

More ways to watch RE info porn.

ZipRealty has a new option - search for Short Sale. I searched Santa Clara county - all cities, ONLY short sales, for single family and there are currently 103 short sales in this land of ever increasing home prices.

MLS 735637 is weird. Zillow says it was purchased in 1993, for 232K. It's in lender approved short sale now for 680K, below the Zestimate. Propertyshark doesn't show any refinance.

MLS 719927 is a McMansion. Purchased for 925K, with Zestimate 1M+ and on short sale for 885K. No need to go to Propertyshark.

As SP noted, asking prices are below Zestimate. In addition it's a short sale. But even today the Chindian lemmings around me claim, "Bay Area is different". No kidding. Heard it just today. Again.

47   StuckInBA   2007 Jul 6, 10:23am  

EBGuy :

Your Alameda county is not far behind. It has 99 short sales listed.

48   Malcolm   2007 Jul 6, 10:25am  

I can give you a couple of personal accounts of prices tripling from 99-04,05. San Diego was just wacked out. I still shake my head at some of the deals.

49   OO   2007 Jul 6, 10:58am  

Garden Gate is the favorite community of mainland Chinese immigrants in Cupertino because it is close to Mariner's, Ranch 99, and still falls within the zone of Monta Vista High, although I suspect as the # of students grow and the # of condos soars, Garden Gate will need to be re-zoned into Cupertino High.

The other favorite spot for mainland Chinese is the Palo Alto High area around Oregon Expressway because it is still quite a bit cheaper than west PA, plus PA just incorporated Mandarin immersion class in the public school system (even Cupertino doesn't have that), which is a big magnet. A new Cupertino is forming around Oregon Expressway for sure.

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