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What's wrong with my aunt's land line?


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2024 Nov 22, 2:06pm   97 views  6 comments

by Stout   ➕follow (0)   💰tip   ignore  

She's 99 so she can't tell me much. A few months ago she couldn't call my cell, but could call my wife's cell fine. My didn't ring when she called and she just heard ringing when she tried. Then it started working at some point. She didn't do anything that she knows of. Today my mom calls freaking out and says she's tried to call my aunt every day for the last 4 days and got nothing. I call my aunt and she picks right up. Says my mom never called and her caller ID shows nothing.

I can't give her a cell because she's too far away and she'll never learn to use it.

One of those "I've fallen" buttons?

Is there's a cell for 99 year olds?

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1   Ceffer   2024 Nov 22, 2:12pm  

I suspect she's on a terrorist watch list and her calls are being monitored and blocked. Nothing worse than a 99yo terrorist.
2   Patrick   2024 Nov 22, 2:14pm  

I've had similar problems at times, but not consistently. I chalk it up to diversity hiring, and lack of any meaningful competition in the cellular space because they pay off Congressmen with their ridiculous profits.

Does she have email? Then at least she could get a note to you when the phone doesn't work.
3   Stout   2024 Nov 22, 2:38pm  

A couple of months ago she asked me what the internet was.

She's not sure who her land line is through.

I was hoping for some sort of simplified cell phone. Or get an android and put a few buttons on the home screen and try to talk her though it. She lives 5 hours away and I don't see her for years at a time so I can't show her how myself.
4   stereotomy   2024 Nov 22, 2:55pm  

Unlike cellphones, you can't do a network reset on landlines.

Everything is digital/VOIP, and the traditional phone has the same hangups as mobile at this point. Grams probably has a fiber or DSL phone connection. Perhaps it's even linked to a cable line that is offered free to retirees. You need to figure out exactly what devices are handling her phone. The old 24-volt copper lines are effectively dead.
5   WookieMan   2024 Nov 22, 4:46pm  

stereotomy says


Unlike cellphones, you can't do a network reset on landlines.

Everything is digital/VOIP, and the traditional phone has the same hangups as mobile at this point. Grams probably has a fiber or DSL phone connection. Perhaps it's even linked to a cable line that is offered free to retirees. You need to figure out exactly what devices are handling her phone. The old 24-volt copper lines are effectively dead.

No chance in hell a 99 year old would figure it out. I'm afraid if he wants to help he's going to have to go to her. Or send someone closer. There also might be services for it as well to get assistance in person. Tread lightly on that though.

Does she not have friends? My friend range is 25-60 roughly. I'm 41. She's got to know someone that can help locally. Friend of a friend that is 50-60?

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