8
0

EllieMae gots herself a new gig


 invite response                
2016 Jun 29, 12:15am   4,611 views  15 comments

by elliemae   ➕follow (3)   💰tip   ignore  

So, I was laid off my job after five years. Went to work at a healthcare facility owned by the same corporation, which touts itself as the largest healthcare provider of its type in the country. Many companies say this, because their definition of their type of healthcare is very narrow. But I digress.

I went to work, where I was supposed to report for orientation. Only the supervisor told me to wait for her, so I sat in the office for hours until she arrived. I was rescheduled to the next week, but saw patients anyway. I went to orientation my second week, which consisted of dry videos and the facilitator reading word for word out of the employee manual. They talked about customer service and good patient care - just words. They provided neither of these things.

EVERY DAY I called IT first thing to find out why my passwords didn't work, and sat on the phone for at least an hour. Then I was kicked off the system again later that afternoon, forcing me to call IT again the next morning. I got to know them well during the month that I worked there. The corporate VP actually wrote a memo removing me from the system, then sent an email to IT asking them to give me immediate access to the system. They told her she needed to submit a work order because she had me administratively removed, and it never happened.

The woman who was supposedly my supervisor was a horrible person. She was demeaning, had no clue as to what she was doing and walked around wielding her imaginary power to all who would listen. She was horrible to work with, mean to the patients, untrained, and sat there all day doing nothing. Except when she was out on the patient floors, where no one could find her. She didn't check phone messages even though there were calls being transferred to other phones in the office where no one sat. I listened to her being incredibly offensive to a healthcare provider, complained to management and they told me that the provider was unreasonable. They didn't address her nastiness. I should mention that she has one year's experience to my 30. When asked a question by a newly hired worker, she said, "Use your critical thinking skills." Bitch.

So I went to management and they told me she wasn't the supervisor, they just hadn't told her that yet. And that I would have to interview for the position whether or not I wanted to. But they told her that I was going to be the supervisor, which caused her to hide from me or be sickeningly sweet while she continued to screw shit up left & right. She continued to be mean to patients and coworkers, and I probably should have said something but by then I realized I was leaving. Fuck her - if corporate didn't care and management didn't care why should I?

Required assessments weren't being done at all, patient needs were ignored. When I asked any questions, I was told "we don't have to do that." The "that" to which they referred is a plan of care required in every healthcare setting. I guess they were above all that. The state inspectors gave the facility a failing grade several times, and I have no idea why they finally passed if they in fact did. The facility has a "one star" rating from Medicare - this from a company that considers itself a leader in the industry.

Meanwhile, HR decided I wasn't a transfer, I was a rehire. And they removed me from the payroll system altogether. Then they added me again, but didn't pay me for an entire month. I was told at one point to go home because I wasn't in the system, then the HR person denied she ever said that. I couldn't use the time clock, I couldn't use the documentation system, I kept being promised that Corporate would come out and help. Never happened in the month I was there. They did show up afterward, but the social work liaison for the company left crying is what I was told.

There were nurses screaming at each other in their offices, at nurse's stations, a 110 percent turnover in staff and some CNA's ran their asses off while others stole patient food and spent their time ignoring them. When I quit, several professional staff members told me that they knew I wouldn't last because I didn't have to work there and they never could keep the good social workers. It was crazy. I wouldn't allow my worst enemy to go there, having seen the care that they provide and knowing that this facility is little more than a paperwork mill subsidized by Medicare/Medicaid.

I'm now working for another TCU. It's busy, and it has its problems. But they provide good care, they're working out the bugs, and I'm not embarrassed to say that I work there. I've seen some shitty places, but the place I left nearly made me retire from healthcare altogether. Medicare needs to change its rating process - the place is still in business and it really shouldn't be.

Comments 1 - 15 of 15        Search these comments

1   Ceffer   2016 Jun 29, 1:01am  

Sounds like socialized medicine at it's best, future is great for the Great Socialist Paradise.

By the way, you have a subpoena from Loretta Lynch. The DOJ has decided you have slandered a blessed and sanctioned, government approved healthcare corporation and she plans on making sure all your assets are tied up in legal proceedings and you do 10 to life in a USA gulag for speaking out.

2   Y   2016 Jun 29, 4:50am  

Pictures please...

elliemae says

There were nurses screaming at each other in their offices

3   FNWGMOBDVZXDNW   2016 Jun 29, 4:53am  

Sounds like hell

4   🎂 Tenpoundbass   2016 Jun 29, 6:46am  

Be sure to let them watch the World Serious.

5   FortWayne   2016 Jun 29, 7:44am  

Congratulations

6   HEY YOU   2016 Jun 29, 7:55am  

If an employer finds that anyone is on patnet,they will never get a job as in,We don't hire crazies.

7   Dan8267   2016 Jun 29, 7:59am  

Ceffer says

Sounds like socialized medicine at it's best, future is great for the Great Socialist Paradise.

Um, isn't what EllieMae doing capitalized medicine by definition. She's working for corporation that provides health care in a capitalistic economy.

By the way, sorry EllieMae. Sounds like an awful experience. Good call leaving the place though.

8   NuttBoxer   2016 Jun 29, 8:03am  

Congrats on getting out of there.

Unfortunately, given that we seem to have a model of profit over health, and as you mentioned, would rather subsidize than shutdown, I'm not at all surprised.

9   HydroCabron   2016 Jun 29, 8:56am  

All inefficient and bureaucratic places are a consequence of Obamacare.

Why can't we go back to 2011, when doctors made house calls, HMO's never made mistakes, and everything was free?

10   RC2006   2016 Jun 29, 9:24am  

Congrats on new job.

11   simchaland   2016 Jun 29, 9:30am  

EllieMae,

I am sorry you had that experience and I am sorry for the patients who use that facility. Congratulations on getting out and moving on.

You highlight some of the reasons I work for a non-profit. Our focus is on care and not on making a profit. It changes the dynamic drastically for the better. Yes, the pay isn't great even now that I am a Director, but the pay isn't why I got into the mental health profession in the first place. I do wish we got compensated on equal footing with the physical health workers but since society still sees no value in mental health, that's not likely to change soon.

But you know that already...

My husband is a nurse in a local nursing care facility that is privately owned by a single owner. She ran the nurse's union out of there with extremely shady tactics like requiring all staff to go to mandatory meetings with professional union busters after their shifts. Now that the union isn't there to mediate, their staff to patient ratio has decreased to the point of regulatory violations.

The staff there are dedicated and they provide excellent quality care. But she is losing some of her most loyal and highly skilled talent to other places that pay a lot more, have a higher staff to patent ratio, who actually work with the union to improve working conditions and who work with the union improve and maintain high quality care. Even my husband is starting to look elsewhere and he has been such an asset to her.

So, I understand where you are coming from and our for-profit healthcare "system" sucks. The government can and does better when they adequately fund public healthcare facilities. I have been around long enough to see the differences between for-profit, non-profit, and government run healthcare facilities and I can tell you which type I wouldn't want to be a patient in.

12   justme   2016 Jun 29, 11:36am  

Good call, Ellie Mae, and good luck with the new gig.

13   turtledove   2016 Jun 29, 8:11pm  

Glad you made it out of there. Sounds like you were lucky not to get caught up in what must be an inevitable legal action against the company. Good luck with your new job.

14   MisdemeanorRebel   2016 Jun 29, 8:30pm  

You doid great in getting out of there. The medical care industry is indeed a papermill

15   CL   2016 Jun 30, 8:50am  

Glad it worked out! A good woman like you doesn't need the bad mojo!

I also hope the bastards paid you for their "Office Space" type ineptitude! "We fixed the glitch!"

Please register to comment:

api   best comments   contact   latest images   memes   one year ago   random   suggestions